Created 3 years ago, updated 3 years ago

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee.

It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the full level of email and webform contact across the council’s services.

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

About this dataset


Tags:
Topics:
Licence:

UK Open Government Licence (OGL v3)

Update Frequency:

Quarterly

Next Update Due:

25th May 2017

Next Review Date:

25th May 2017

Retention Period:

3 years

Service Area:

Performance

Unit:

Commissioning

UK Open Government Licence (OGL v3)

Quarterly

25th May 2017

25th May 2017

3 years

Performance

Commissioning