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Spreadsheet London Borough of Barnet Performance
  • Created 3 years ago

    Customer Service Quarterly KPI Underlying Data Q2 2016-17

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Updated 3 years ago

    Customer Service Quarterly KPI Underlying Data Q1 2016-17

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Updated 3 years ago

    Service Users in receipt of Adult Social Care

    London Borough of Barnet
    Table shows number of service users in receipt of services (both costed and non-costed packages of care), during the period, provided or commissioned by London Borough of Barnet; by service user category, service type, financial year and age group. Figures may not add up due to rounding.                                                     1. Values are rounded to the nearest 5     ...
  • Updated 3 years ago

    Customer Service Quarterly KPI Underlying Data Q3 2015-16

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 3 years ago

    Customer Service Quarterly KPI Underlying Data Q4 2015-16

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 4 years ago

    Customer Service Quarterly KPI Underlying Data Q2 2015-16

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 4 years ago

    Adult Social Care Carers Survey Results 2014/15

    London Borough of Barnet
    Validated results from the statutory Carers survey 2014/15 for London Borough of Barnet
  • Created 4 years ago

    Customer Service Quarterly KPI Underlying Data Q1 2015-16

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 4 years ago

    Customer Service Quarterly KPI Underlying Data Q4 2014-15

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 4 years ago

    Schools: National curriculum assessments at key stage 2, 2014 (revised)

    London Borough of Barnet
    This Department for Education statistical first release (SFR) provides revised results for pupils in schools at national, regional and local authority level. Information on attainment is also broken down by: - gender - ethnicity - first language - free school meal eligibility - disadvantage - special educational needs (SEN) - Income Deprivation Affecting Children Index It includes results from the key stage 2 tests in: reading math...