Instant
Highlights
Show: 
Instant search is disabled. Press enter to search.
Council & Democracy London Borough of Barnet Residents
  • Updated a year ago

    Complaints - received 2017-18

    London Borough of Barnet
    Data with regard to all complaints received by the council in the 2017/18 financial year for both London Borough of Barnet and the Barnet Group. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They have not been treated with courtesy and fairness They are unhappy about the standard of service they have received We have failed to provide a service to which they are entitled They are unhap...
  • Updated a year ago

    Complaints - received 2016-17

    London Borough of Barnet
    Data with regard to all complaints received by the council in the 2016/17 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They have not been treated with courtesy and fairness They are unhappy about the standard of service they have received We have failed to provide a service to which they are entitled They are unhappy about the action taken by the council Statutory and...
  • Updated a year ago

    Complaints - received 2015-16

    London Borough of Barnet
    Data with regard to all complaints received by the council in the 2015/16 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They have not been treated with courtesy and fairness They are unhappy about the standard of service they have received We have failed to provide a service to which they are entitled They are unhappy about the action taken by the council More informat...
  • Updated a year ago

    Complaints - received 2014-15

    London Borough of Barnet
    Data with regard to all complaints received by the council in the 2014/15 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They have not been treated with courtesy and fairness They are unhappy about the standard of service they have received We have failed to provide a service to which they are entitled They are unhappy about the action taken by the council More ...
  • Updated 4 years ago

    Corporate Complaints - Corrective action at Stage 3 2014

    London Borough of Barnet
    Log detailing corrective action required for all complaints at Stage 3 of the process in 2014. Stage 3 is the final stage of escalation for complaints. All such complaints response will are coordinated by the Corporate Customer Complaints Officer with oversight from the Chief Executive. More information about complaints and the council's complaints process can be found on our website