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Customer Service Quarterly KPI Underlying Data Q3 2015-16Customer Service Quarterly KPI Underlying Data Q3 2015-16

London Borough of Barnet
Updated 8 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the fu...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes ...

Customer Service Quarterly KPI Underlying Data Q4 2015-16Customer Service Quarterly KPI Underlying Data Q4 2015-16

London Borough of Barnet
Added 8 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the fu...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes ...

Customer Service Quarterly KPI Underlying Data Q2 2015-16Customer Service Quarterly KPI Underlying Data Q2 2015-16

London Borough of Barnet
Updated 8 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the fu...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes ...

Customer Service Quarterly KPI Underlying Data Q1 2015-16Customer Service Quarterly KPI Underlying Data Q1 2015-16

London Borough of Barnet
Added 9 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the fu...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes ...

Customer Service Quarterly KPI Underlying Data Q4 2014-15Customer Service Quarterly KPI Underlying Data Q4 2014-15

London Borough of Barnet
Updated 9 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the fu...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes ...

Customer Service Quarterly KPI Underlying Data Q2 2014-15Customer Service Quarterly KPI Underlying Data Q2 2014-15

London Borough of Barnet
Updated 9 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes...

Customer Service Quarterly KPI Underlying Data Q3 2014-15Customer Service Quarterly KPI Underlying Data Q3 2014-15

London Borough of Barnet
Updated 9 years ago
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes...