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Spreadsheet Performance
  • Created 3 months ago

    Customer Service Quarterly KPI Underlying Data 2019-20

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 3 months ago

    Customer Service Quarterly KPI Underlying Data 2018-19

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Updated 5 months ago

    Customer Service Quarterly KPI Underlying Data Q1 2017-18

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Created 10 months ago

    Customer Service Quarterly KPI Underlying Data Q4 2017-18

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the f...
  • Created 2 years ago

    Customer Service Quarterly KPI Underlying Data Q3 2017-18

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Updated 2 years ago

    Customer Service Quarterly KPI Underlying Data Q2 2017-18

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Updated 2 years ago

    Customer Service Quarterly KPI Underlying Data Q4 2016-17

    London Borough of Barnet
    This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality of the service but needs to be addressed to show the ...
  • Updated 2 years ago

    Adult Social Care Service User Survey Results 2014/15

    London Borough of Barnet
    Validated results from the statutory Adult Service User survey 2014/15 for London Borough of Barnet.
  • Updated 2 years ago

    Schools: Early years foundation stage profile results: 2015 to 2016

    Department for Education
    Early years foundation stage profile (EYFSP) results for the 2015 to 2016 academic year, at national and local authority level. This statistical first release (SFR) covers: the percentage of pupils achieving each assessment rating in the early learning goals the percentage of pupils achieving at least the expected level in the prime areas of learning and in the specific areas of literacy and mathematics (a good level of development...
  • Updated 2 years ago

    Schools: Early years foundation stage profile results: 2014 to 2015

    Department for Education
    Early years foundation stage profile (EYFSP) results for the 2014 to 2015 academic year, at national and local authority level. This statistical first release (SFR) covers: the percentage of pupils achieving each assessment rating in the early learning goals the percentage achieving at least the expected level in the prime areas of learning and in the specific areas of literacy and mathematics (good level of development) the avera...