Monthly, year to date and rolling year sickness absence and cost of absence by council delivery unit
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council as has always been the case, and includes some webforms. This does not affect the quality...