The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The second page provides a more detailed view of this data The third tab provides telephony information by service The fourth tab provides information on Members enquiries
Library membership A count of library members by Lower super output area. A library member is any user registered with the library service. Columns Local authority – Barnet Count date – date of the count in format YYYY-MM-DD Area code – Lower super output area code. If address data is unavailable for a member, or for any other reason the LSOA is not known, they...
Library Stock Summary Details the amount of physical book stock held in Barnet Libraries on a given date. Columns Local authority – Barnet Library name – each item has a home location on our library management systems which is where the book should be found if it is not on loan Count date – in format YYYY-MM-DD Type – the item type as stored in...
Library loans A loan is the issuing of an item of stock to a member of the library service. A renewal of an item already on loan is counted as an additional loan. Loans of both physical and electronic materials are included. Columns Local authority – Barnet Month – the month of the count of loans in format YYYY-MM Type – the item type Loans – the...
The London Borough of Barnet has entered into a lease agreement with Halo Technologies Europe Limited. The contract is to supply Body cameras to Community safety and CAFT officers for them to record footage when needed. The contract starts on 6th Jan 2022 and ends on 6th Feb 2025. Some information has been redacted from the contract where it relates...
Mobile library stops in Barnet. It contains the location and timing for mobile library stops. For more information, please see our website.
This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised that the email volumes recorded do not reflect the total number of emails received by the council, as has always been the case, and includes some webforms. This does not affect the quality...
Barnet Council entered into a £22.9 Million Loan Agreement plus an amount for fees not to exceed £229,450 with Saracens Copthall LLP for the construction of a new West Stand as part of the StoneX Stadium (formerly Allianz Park Stadium) at Copthall on 29th January 2019. The new stand will also include a cutting-edge media centre to be used as...
Monthly, year to date and rolling year sickness absence and cost of absence by council delivery unit
Register of current committee membership