All complaints across the council is all delivery units at all stages of the 3 Stage process.
Data with regard to all complaints received by the council in the 2016/17 financial year.
A complaint is any expression of dissatisfaction of our services. Individuals may consider that:
Statutory and Corporate complaints regarding Adult Social Care are reported separately and included here on a separate dataset.
More information about complaints and the council's complaints process can be found on our website
All complaints across the council is all delivery units at all stages of the 3 Stage process.