The attached report provides information regarding Customer Service Performance.
- The first tab provides information on the Key Performance Indicators and other Performance Indicators
- The second page provides a more detailed view of this data
- The third tab provides telephony information by service
- The fourth tab provides information on Members enquiries
2 files
Customer Services Performance Jan 2022 - Mar 22Jan — Mar 2022
Customer Services Performance Nov 2020 - Nov 2021Nov 2020 — Nov 2021